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Medicare Providers

Helping Patients Together

Cigna is committed to working with you to help our nation's Medicare and Medicaid beneficiaries live healthier, more active lives through personalized, affordable, and easy-to-use health care solutions. For more than 125 years, Cigna has been committed to building a trusted network of health care providers so we can connect your patients with truly personalized care.

Provider Manual

For participating Medicare Advantage Providers, this manual is your guide to doing business with Cigna.

View 2021 Out of Network Manual

View 2021 Regulatory Highlights Guide

Prior Authorization Requirements

Cigna requires prior authorization (PA) for some procedures and medications in order to optimize patient outcomes and ensure cost-effective health care for our customers.

Find Past Requirement Lists

Provider Portals

A secure platform to view authorizations, eligibility, and claims status.

For Arizona Providers - Log in to Claimstat

View HSConnect Portal Resource Guide

Forms and Practice Support

Important tools and resources for your patient management needs.

Provider Education

Learning resources & tools that can help you work more efficiently with Cigna and provide high quality care to your Medicare patients.

Quick Reference Guide

Access the resources you need to do business with Cigna Medicare.

Other Resources

Emergency Disaster Notices

Find out the latest updates on emergency disaster notices in your area.

Help Patients Find You / Stay Connected

Update your provider directory information, receive the latest medical, business and regulatory news and more.

Behavioral Health Information

Find out more about our Individualized and Integrated Behavioral Health Solutions.

Explanation of Payment (EOP)

Our EOP redesign offers simpler navigation saving your staff time.

Pharmacy Resources

Find pharmacy resources for Express Scripts, Accredo, and more.


Cigna Network Insider Provider Newsletter

View our provider newsletters.

Medicaid and Medicare-Medicaid Plans

Texas Medicaid STAR+PLUS

Texas CarePlan Medicare-Medicaid Plan