Doctor using stethoscope on senior man

Medicare Providers

Helping Patients Together

Cigna is committed to working with you to help our nation's Medicare and Medicaid beneficiaries live healthier, more active lives through personalized, affordable, and easy-to-use health care solutions. For more than 125 years, Cigna has been committed to building a trusted network of health care providers so we can connect your patients with truly personalized care.

Provider Manual

For participating Medicare Advantage Providers, this manual is your guide to doing business with Cigna.

View 2022 Out of Network Manual [PDF]

View 2022 Provider Manual [PDF]

Prior Authorization Requirements

Cigna requires prior authorization (PA) for some procedures and medications in order to optimize patient outcomes and ensure cost-effective health care for our customers.

Find Past Requirement Lists

See Current Requirements [PDF]

Provider Portals

A secure platform to view authorizations, eligibility, and claims status.

For Arizona Providers - Log in to Claimstat

View HSConnect Portal Resource Guide

Log in to HSConnect Provider Portal

Claims, Appeals, Forms, and Practice Support

Important tools and resources for your patient management needs.

Find Claims, Appeals, Forms, and Practice Support

Provider Education

Learning resources & tools that can help you work more efficiently with Cigna and provide high quality care to your Medicare patients.

Access Provider Education

Quick Reference Guide

Access the resources you need to do business with Cigna Medicare.

Go to Quick Reference Guide

Other Resources

Behavioral Health Information

Learn more about our Individualized and Integrated Behavioral Health Solutions.

Emergency Notifications

Get the latest updates on disaster and emergency notifications for providers, services, and medication in your area.

Explanation of Payment (EOP) [PDF]

Our redesigned EOP features easier navigation to save you and your staff time.

External Partner Resources

Access CMS communications, compliance tools, reporting templates, and other resources for our FDR and vendor partners.

Help Patients Find You / Stay Connected

Update your provider directory information; receive the latest medical, business, and regulatory news; and more.

Network Insider Provider Newsletter

Stay up to date on important news and resources available for you and your patients.

Patient Support Programs

Customize your treatment plans with programs designed to address your patients' unique needs.

Pharmacy Resources

Find helpful pharmacy resources for Express Scripts, Accredo, and more.