Cigna is dedicated to supporting quality patient care in your practice. We offer convenient webinars, disease-specific education, guides, tools, and resources to help you:

  • Stay current on the latest trends in chronic condition prevention and treatment
  • Streamline and support precise coding documentation
  • Reduce administrative burden
  • Make your practice more efficient and effective
  • Earn free CMEs

Cigna Interactive Provider Partnership Guides

360 Interactive Provider Partnership Guide

360 Interactive Provider Partnership Guide   The 360 Interactive Provider Partnership Guide is an easy to use digital guide. Quick access to the guide on a mobile device, laptop or desktop provides clinicians with a digital reference while completing a 360 Comprehensive Assessment. Valuable information including “Page-by-Page Completion” and “Compliance Checklist” improve the quality and reduce errors in the completed 360 Comprehensive Assessment. The updated “Submitting Information” pages allow providers to enjoy one reference to meet all their 360 Comprehensive Assessment questions from start to finish.


2021 ICD-10 Provider Partnership Guide

ICD-10 Provider Partnership Guide   The 2021 ICD-10 Provider Partnership guide is an easy to use digital guide. Quick access to disease specific documentation and coding education on a mobile device, laptop or desktop, provides clinicians with a digital reference for accurate documentation and coding. Use of the ICD-10 Provider Partnership guide improves documentation and coding quality. This searchable guide provides 24 common disease topics easily accessible by the clinician in the comfort of his or her office or home. You can access the ICD-10 Digital Guide Tutorial here for easy tips on navigating and using the guide.

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Access audio presentations and webinars, on demand, featuring the latest research and insights on prevalent diseases and current treatments.

Provider Education (CME)

Please note: Only desktop playback is available using Chrome, Internet Explorer, or Safari. No mobile devices can be used for playback purposes.

Coding documentation plays an important role in quality patient care. That's why we offer education and resources designed to help our providers submit accurate and complete coding. If you would like more information, please email

Coding and Documentation Submission Update Effective July 1, 2019 Medicare Advantage has implemented a 90 day submission period. This change provides consistency for the submission of all patient prospective forms and aligns with the Centers for Medicare and Medicaid Services (CMS) amendment submission of addendums to 90 days.

Consumer Assessment of Healthcare Providers and Systems (CAHPS) Resources

Health Outcome Survey (HOS) Resources

HEDIS Resources

Part D Clinical Resources

Social Determinants of Health (SDoH) Resources

Telehealth Resources

Additional STARS Resources

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Cigna's Mission Statement Is:
"To improve the health, well-being, and peace of mind of those we serve."


Providers must be diligent about confirming the accuracy of their diagnoses and ensure that their diagnosis and coding practices comply with all applicable legal requirements.

Failure to address recurrent diagnosis inaccuracies can, in some cases, result in administrative sanctions and potential financial penalties.